Hyper Tech Supplies (“Hyper Tech Supplies, Inc.”) operates solely as a reseller and distributor and does not manufacture the products sold through our platform. In most cases, products may be covered by the original manufacturer’s warranty, service, or support policies (where applicable). Hyper Tech Supplies transfers any applicable manufacturer warranty directly to the customer.

The customer acknowledges that all warranty claims must be handled under the manufacturer’s warranty terms. Hyper Tech Supplies does not provide any additional warranties beyond those expressly stated here. We disclaim all other warranties, whether express or implied, including but not limited to merchantability or fitness for a particular purpose. Any implied warranties arising from statute, trade usage, or prior dealings are similarly disclaimed.

By using our products or services, you expressly agree and acknowledge that Hyper Tech Supplies does not guarantee that its services will:

Meet your specific requirements.

Operate without interruption, delays, security issues, or errors.

Deliver accurate results or reliable data.

Meet your expectations consistently.

Correct any defects or errors in programs or software.

Any material or service obtained through Hyper Tech Supplies is used at your own discretion and risk. You are solely responsible for any damage to your computer system, network, download devices, or data loss that may result. No oral or written advice provided by Hyper Tech Supplies creates a warranty unless explicitly stated in these Terms and Conditions.

Hyper Tech Supplies will not be liable for any indirect, direct, incidental, special, punitive, or consequential damages arising from the sale, installation, operation, use, or repair of any product. This includes breach of contract, breach of warranty, negligence, strict liability, or other legal theories, even if we were informed of the possibility of such damages.

Hyper Tech Supplies assumes no responsibility for injuries, property damage, or losses resulting from the purchase or use of products, including but not limited to items for medical, military, traffic management, emergency response, or disaster prevention purposes.

The term “Lifetime Warranty” refers to the lifetime of the product’s availability in the market. Once a product becomes obsolete or discontinued, the lifetime warranty no longer applies.

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Overall Return Guidelines

Welcome to the Hyper Tech Supplies Overall Return Policy, designed for products purchased directly through our official website. To ensure a smooth return process, please review the following guidelines, which serve as the foundation for all individual product return policies.

Key Requirements for Returns:

All product returns require a RMA (Return Merchandise Authorization) number. Contact Hyper Tech Supplies Customer Service via the methods listed on our Contact Us page to initiate a return and obtain your RMA number.

Refunds may be subject to a restocking fee. For details on partial refunds, restocking charges, and deductions, please refer to our Restocking Policy section.

Brand-new, unopened products in original retail packaging may be returned within 30 days of purchase, unless the product-specific return policy states otherwise.

Products NOT Eligible for Return:

Items not purchased directly from Hyper Tech Supplies.

Products that do not match the reported reason for return (e.g., a product claimed as defective that tests functional upon inspection).

Products with missing, damaged, altered, or illegible serial numbers, model numbers, or warranty labels.

Products returned without original packaging, manuals, cables, and accessories. Returns missing these items may incur a restocking fee or be refused.

Products missing the original UPC label from the box.

Physically damaged products (if your order arrives damaged, please refer to our Report a Shipping Problem guide—this is not considered a standard return).

Items eligible for manufacturer mail-in rebates.

Products that appear tampered with, modified, or altered in any way.

Following these rules ensures a fast and hassle-free return process. If you have any questions or need assistance, our dedicated support team is ready to help at support@hypertechsupplies.com.